Effectively Resolving Contractual Issues, Under-Performance and Optimizing Supplier Performance Reviews

Description

This Skill Bit shows that managing underperformance involves root cause analysis, open communication, performance improvement plans, and potential renegotiation. Addressing contractual issues requires tracking, escalation protocols, legal review when needed, and a collaborative problem-solving approach. Supplier performance review meetings offer a structured forum to discuss performance (KPIs), expectations, and issues. They improve communication, provide feedback, align goals, and build strong supplier relationships.

Duration approx. 6 Min.

Tier: proficiency