Nonverbal Communication in Meta-Communication

Description

This Skill Bit shows that nonverbal communication is essential in negotiation, especially in intercultural contexts, where understanding and utilizing nonverbal cues are as crucial as verbal proficiency. It shapes rapport and trust, influencing negotiation outcomes. Body language, gestures, posture, facial expressions, eye contact, and touch all convey messages. Harmonizing verbal and nonverbal cues, being contextually sensitive, and understanding cultural nuances are vital. Developing self-awareness, observation skills, and receiving feedback facilitate effective nonverbal communication. Training and reflection enhance proficiency in utilizing and interpreting nonverbal cues for successful negotiations.

Duration approx. 5 Min.

Tier: proficiency