“Drama Queens” Negotiation Practice

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This Skill Bit shows that “Navigating Drama Queens in Negotiations: Strategies for Maintaining Composure” offers insight into handling theatrical negotiation tactics. From gasps of shock to guilt trips and intimidation, learn to stay composed amidst the drama. Maintain professionalism, seek clarity, and focus on objectives to counteract manipulative behavior. With practical strategies like fostering collaboration and knowing when to walk away, negotiators can navigate negotiations with grace and achieve fair outcomes.

Duration approx. 4 Min.

Tier: proficiency

A part of Dealing with Unethical Negotiation Practices: Overcoming Manipulative Tactics course.

Course Content