Case Study – Negotiating with Emotional Intelligence

Description

AUDIO Case Study

In this episode, explore how Nexus Innovations and Horizon Technologies used emotional intelligence in high-stakes negotiation. When Helen, from Nexus, noticed signs of fear in Horizon’s lead negotiator, she shifted to a compassionate approach, addressing concerns about intellectual property and competition. This empathetic strategy transformed fear into trust, leading to a collaborative and mutually beneficial agreement. Tune in to discover how understanding emotions can reshape negotiation dynamics and outcomes.