Challenges and Benefits in Crisis Communication and Dispute Resolution in Contract Management

This Skill Bit outlines challenges in managing crisis communication and dispute resolution, including emotional responses, misunderstandings, cultural differences, legal complexity, and power imbalances. Addressing these issues is crucial for effective conflict management. Implementing effective crisis communication and dispute resolution processes offers benefits such as efficient conflict resolution, relationship preservation, risk mitigation, cost-efficiency, and enhanced reputation management. These practices help avoid lengthy litigation and maintain positive business relationships.

Duration approx. 4 Min.

Tier: proficiency

A part of Communication Strategies in Contract Management course.