Managing expectations in negotiation

This Skill Bit emphasizes that effective negotiation relies on managing expectations through clear communication and adaptability. Setting realistic goals, maintaining transparency, and sticking to deadlines are essential. When expectations aren’t met, it’s crucial to handle the situation gracefully, adjusting strategies to maintain trust and collaboration. This approach ensures smoother negotiations and fosters positive relationships.

Duration approx. 4 Min.

Tier: proficiency

A part of Working with Empathy: Building Stronger Contracts course.