Navigating the emotional currents in negotiations

This Skill Bit emphasizes the importance of emotional intelligence in negotiation, focusing on strategies to manage emotions for better results. Recognizing emotional triggers, actively listening, and staying calm under pressure allows negotiators to handle challenging situations, maintain productive dialogue, and foster mutual understanding, ultimately leading to more favorable and lasting outcomes.

Duration approx. 4 Min.

Tier: proficiency

A part of Working with Empathy: Building Stronger Contracts course.