“Tell them why you cant” Approach in a Negotiation

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This Skill Bit shows that saying “no” in negotiation requires justification. Prepare clear, honest reasons based on facts, not blame. Offer alternatives, empathize, and keep the door open for future discussions. Maintain a firm but calm demeanor, and remind the other party of shared goals. Be resolute if you’ve reached your limit. This keeps the negotiation professional and respectful.

Duration approx. 3 Min.

Tier: proficiency

A part of The Art of Saying No in a Negotiation course.

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