Knowledge Center

  • Skill Bit

    Seek Alternatives in Negotiations

     10.00

    This Skill Bit outlines effective strategies for overcoming impasses in negotiations. Key approaches include brainstorming alternative solutions to stimulate creativity, reframing the problem to uncover new perspectives, compromising to reach common ground, and collaborating for mutually beneficial outcomes. Additionally, knowing when to walk away empowers negotiators to protect their interests and maintain leverage in future…

  • Skill Bit

    Utilizing Precedents in Negotiations

     10.00

    This Skill Bit emphasizes closing deals with confidence by leveraging past agreements or precedents to showcase the value of your product or service. By presenting prior examples, you effectively demonstrate worth and justify pricing. Highlighting key features and tailoring your approach builds trust and increases the likelihood of successfully closing the deal. Duration approx. 4…

  • Skill Bit

    Communication Transparency in Negotiations

     10.00

    This Skill Bit underscores that clear communication is essential for smooth negotiations, eliminating any potential for misunderstandings. It is crucial to define complex formulas and wording upfront to avoid confusion. If anything appears unclear, both parties should explain their interpretations and collaborate to find common ground. This proactive approach helps prevent future conflicts, fosters mutual…

  • Skill Bit

    Setting All-inclusive Price Expectations in Negotiations

     50.00

    This Skill Bit emphasizes the importance of avoiding hidden fees and project creep by negotiating an “all-inclusive price” upfront. This clear communication defines what is included in the agreement, preventing unexpected costs later. It ensures that both parties understand that any additional requests will require renegotiation, thereby keeping negotiations focused and aligned, ultimately fostering transparency…

  • Skill Bit

    Conceptual Agreement Before Linguistic Precision in Negotiations

     50.00

    This Skill Bit highlights that avoiding excessive focus on wording can significantly enhance negotiation processes. By prioritizing agreement on core ideas first, parties can prevent misunderstandings and build trust. Engaging in discussions about the “why” behind each position helps uncover shared interests, paving the way to find common ground before finalizing the specific language in…

  • Skill Bit

    Leveraging Key Negotiation Strategies

     25.00

    This Skill Bit shows that negotiation isn’t just a compromise. It’s about working together to solve problems. Identify what truly matters to the other side, brainstorm creative solutions, and use clear communication tactics. Understand key terms, avoid jargon, highlight value, and explore alternatives. Reference past agreements to set expectations. By following these tips, you can…

  • Skill Bit

    Effective Communication in Negotiations

     25.00

    This Skill Bit emphasizes that clear communication is essential in negotiations. Utilizing the “Who, What, Where, When, How, How Much” framework ensures that all parties are aligned and informed. By identifying the stakeholders involved, specifying the deal details, defining the location and delivery terms, setting timelines, outlining procedures, and clarifying costs, negotiators can enhance understanding…

  • Skill Bit

    Shifting Gears to Collaborative Problem-solving

     25.00

    This Skill Bit shows, that when negotiation stalls, it’s time to switch to problem-solving mode. Work together to define the core issue, gather info, and brainstorm creative solutions. Analyze the options, pick the best fit, and implement it with monitoring and follow-up to ensure a successful outcome. Duration approx. 3 Min. Tier: advanced

  • Skill Bit

    Handling Challenges and Crises, and Conflict Resolution in Negotiations

     50.00

    This Skill Bit discusses strategies for handling protests and demonstrations during controversial negotiations, emphasizing crisis management, deadlock resolution, and ethical dilemmas while maintaining order and integrity. It also explores conflict transformation models designed to shift adversarial conflicts into cooperative relationships and addresses post-negotiation efforts for reconciliation and healing, focusing on strategies for apologies and post-settlement…

  • Skill Bit

    Advanced Negotiation Strategies and Managing Communication and Emotion

     50.00

    This Skill Bit highlights how advanced negotiators utilize principled negotiation techniques to navigate controversial contexts by building bridges, finding common ground, and managing unconventional tactics. It also explores effective communication strategies for handling emotionally charged environments in controversial negotiations, emphasizing the importance of managing emotions, practicing empathetic listening, and countering psychological biases to achieve successful…

  • Skill Bit

    Preparing for and Understanding Controversial Negotiations

     50.00

    This Skill Bit addresses controversial negotiations, which involve polarizing, sensitive, or emotionally charged issues. Understanding the unique characteristics of these negotiations is crucial. The module discusses essential strategies for navigating such challenging scenarios, emphasizing stakeholder analysis, crisis management, scenario planning, and effective media and public relations strategies to ensure successful outcomes despite the inherent complexities….

  • Skill Bit

    Successful Deal Closure and Post-Negotiation Excellence

     50.00

    This Skill Bit focuses on navigating multi-party negotiations by building coalitions and managing alliances while mastering cross-cultural techniques to bridge gaps and resolve conflicts. It emphasizes ethical integrity in addressing dilemmas and unforeseen challenges. Additionally, mastering concession management, drafting legally sound agreements, and managing the post-signing phase ensures compliance and addresses disputes effectively, ultimately fostering…