Showing 97–108 of 498 resultsSorted by latest
This Skill Bit explores mirroring, a subtle yet powerful negotiation tactic that involves mimicking the verbal and nonverbal behaviors of the other party. When done authentically, this technique can effectively build rapport and foster trust. By creating a sense of connection, mirroring enhances communication and facilitates deeper insights, ultimately leading to more favorable negotiation outcomes….
This Skill Bit focuses on information control tactics in negotiations, which involve strategically managing the flow of information to influence the dynamics and outcomes of discussions. By selectively sharing or withholding information, negotiators can gain an advantage. However, these tactics carry risks; overuse or discovery can damage trust and reputations, making it essential to use…
This Skill Bit explores the “Good Cop/Bad Cop” tactic in negotiations, where two negotiators assume opposing roles: one adopts a friendly and understanding demeanor (the “Good Cop”), while the other takes on a more aggressive and critical stance (the “Bad Cop”). This contrasting approach can disorient the other party, creating psychological pressure and increasing the…
This Skill Bit delves into the use of emotional appeals in negotiations, highlighting how leveraging feelings and psychological triggers can significantly influence decision-making processes. By enhancing persuasiveness, negotiators can foster connections and empathy. However, it is essential to remain mindful of ethical implications and maintain a rational balance to ensure constructive outcomes without manipulation. Duration…
This Skill Bit explores bluffing in negotiations, where the strategic use of deception or misleading information is employed to gain an advantage over the opposing party. While this tactic can provide short-term benefits, it requires careful consideration of ethical implications and the potential impact on long-term relationships and trust between parties. Successful negotiators must navigate…
This Skill Bit emphasizes that bargaining in negotiation requires a careful balance of assertiveness and cooperation. It focuses on achieving mutually beneficial agreements through ongoing communication and the strategic making of concessions, ultimately fostering a collaborative atmosphere that enhances the likelihood of successful outcomes for all parties involved. Duration approx. 4 Min. Tier: advanced
This Skill Bit explains that anchoring is a powerful negotiation tactic where the initial offer or standpoint sets the tone and influences the course of discussions. Mastering this tactic involves understanding its psychological impact, assessing the risks, and considering ethical implications. Effectively using anchoring can help negotiators gain an advantage, but it requires careful strategy…
This Skill Bit explains that negotiation tactics are a diverse set of methods used to shape discussions and influence outcomes. Common tactics include anchoring, bargaining, bluffing, emotional appeals, good cop/bad cop dynamics, information control, mirroring, nibbling, power plays, and splitting the difference. Mastering these tactics allows negotiators to strategically manage conversations, adapt to various situations,…
This Skill Bit explains the difference between negotiation strategy and tactics. Strategy refers to the overarching plan designed to achieve long-term goals in a negotiation, setting the direction and framework for success. Tactics, on the other hand, are the specific techniques or actions deployed to advance one’s position within that strategy. Together, they form a…
This Skill Bit shows, that empathy is a skill you can learn to understand and share others’ feelings. It goes beyond sympathy and involves actively listening, taking perspectives, and managing your own emotions. Empathy strengthens connections, improves communication, and benefits careers like healthcare and leadership. You can develop empathy through diverse experiences, training, mindfulness, and…
This Skill Bit shows, that result orientation goes beyond just meeting goals. It’s a strategic approach that prioritizes results, with planning, execution, and continuous improvement. This drives efficiency, accountability, and a culture of exceeding expectations. Leaders set the tone, clear communication aligns teams, and rewards motivate a result-oriented mindset. Duration approx. 5 Min. Tier: advanced
This Skill Bit shows that cultural curiosity is the desire to learn and appreciate different cultures. It involves asking questions, actively engaging with cultures, and having an open mind. This curiosity fosters better cultural interactions, personal growth, and professional success. You can develop cultural curiosity by seeking out new experiences, being empathetic, and reflecting on…
