Case Studies

  • Audio

    Case Study – Embedding Ethical Objectives in a Supplier Agreement

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    AUDIO Case Study In this episode, discover how EcoCorp, a sustainable consumer goods leader, embedded ethical objectives in its supplier agreement with TechSolutions Ltd., setting new standards for social responsibility. From fair labor practices to environmental stewardship, learn how these ethical goals safeguarded EcoCorp’s reputation, boosted its competitive edge, and underscored the power of business…

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    Case Study – Constructive Dispute Resolution in a Business Partnership

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    AUDIO Case Study In this episode, we explore how two co-founders of CodeCrafters Inc., Alex and Emma, used constructive dispute resolution to navigate a profit-sharing disagreement. By prioritizing fairness, respect, and mutual benefit—and involving a mediator—they turned potential conflict into an opportunity for collaboration. Discover how constructive conflict resolution methods can preserve partnerships, reduce costs,…

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    Case Study – Unmasking Contempt in a Business Negotiation

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    AUDIO Case Study In this episode, we dive into how Quantum Systems and Nexus Innovations tackled hidden tensions in a high-stakes negotiation. When Quantum’s James detected subtle contempt from Nexus’s Sarah, he skillfully paused discussions to address her reservations openly. This approach defused underlying disagreements, transforming an atmosphere of disdain into one of mutual respect…

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    Case Study – Navigating Disgust in a Business Negotiation

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    AUDIO Case Study In this episode, we explore how Stellar Pharma and Nova Biotech turned emotional insight into negotiation success. When Stellar’s George noticed signs of disgust in Nova’s Monica over profit terms, she skillfully adapted her strategy, acknowledging Monica’s concerns and fostering an open dialogue. This approach defused tension and transformed initial resistance into…

  • Audio

    Case Study – Managing Anger in Negotiations

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    AUDIO Case Study In this episode, discover how BlueTech and RedSoft navigated high-stakes negotiations shaped by the power of emotional insight. When BlueTech’s John spotted subtle signs of anger in RedSoft’s Sarah, he skillfully addressed her frustrations, opening a path to compromise and collaboration. This recognition of microexpressions transformed a tense exchange into a constructive…

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    Case Study – Leveraging Surprise in Negotiations

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    AUDIO Case Study In this episode, discover how Dynamic Marketing and Creative Concepts turned surprise into opportunity. When Lisa, representing Dynamic, noticed Jack’s astonished expression during a game-changing proposal, she seized the moment to drive innovative solutions and more favorable terms. This spontaneous reaction became the foundation for a collaborative, win-win partnership built on mutual…

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    Case Study – Negotiating with Emotional Intelligence

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    AUDIO Case Study In this episode, explore how Nexus Innovations and Horizon Technologies used emotional intelligence in high-stakes negotiation. When Helen, from Nexus, noticed signs of fear in Horizon’s lead negotiator, she shifted to a compassionate approach, addressing concerns about intellectual property and competition. This empathetic strategy transformed fear into trust, leading to a collaborative…

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    Case Study – Navigating Empathy in Sensitive Conversations

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    AUDIO Case Study In this episode, we delve into how recognizing microexpressions of sadness transformed a high-stakes negotiation between Stellar Innovations and Vertex Technologies. As Sarah and Michael navigated delicate topics, their empathy for subtle cues of sadness led to deeper understanding, tailored solutions, and a strong strategic partnership. Discover how interpreting emotional undertones in…

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    Case Study – Interpreting Happiness in Negotiations

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    AUDIO Case Study In this episode, explore how Emily from Alpha Pharma and David from Omega Meds used the power of happiness microexpressions to secure a groundbreaking agreement. By interpreting subtle cues of genuine joy, they built trust, deepened collaboration, and aligned on key terms in a high-stakes pharmaceutical negotiation. This case study reveals how…

  • Audio

    Case Study – Leveraging Microexpressions in Negotiations

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    AUDIO Case Study In this episode, dive into the world of negotiation with Sarah and John as they leverage the power of microexpressions to reach a win-win deal between Acme Corporation and Beta Enterprises. Discover how reading unspoken emotions provides strategic advantages, builds trust, and resolves conflicts—all leading to a successful agreement and a foundation…

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    Case Study – Supplier Contract Negotiations

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    AUDIO Case Study In this episode, ABC Corporation navigates critical contract negotiations with key supplier XYZ Components. Learn how ABC employs meticulous concession tracking to guide their strategy, ensuring they meet core objectives while maintaining a strong supplier relationship. By systematically documenting, reviewing, and leveraging concessions—such as pricing adjustments or delivery terms—ABC creates transparency and…

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    Case Study – Vendor Negotiations for Software Integration

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    AUDIO Case Study This episode delves into ABC Solutions’ strategic negotiation with XYZ Technologies for a critical software integration. Discover how ABC uses conditional concessions to secure favorable terms, ensuring their specific needs—such as technical support and timely project milestones—are met. By leveraging well-defined conditions, maintaining flexibility, and planning for long-term success, ABC Solutions achieves…