Case Study

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    Case Study – Navigating Disgust in a Business Negotiation

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    AUDIO Case Study In this episode, we explore how Stellar Pharma and Nova Biotech turned emotional insight into negotiation success. When Stellar’s George noticed signs of disgust in Nova’s Monica over profit terms, she skillfully adapted her strategy, acknowledging Monica’s concerns and fostering an open dialogue. This approach defused tension and transformed initial resistance into…

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    Case Study – Managing Anger in Negotiations

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    AUDIO Case Study In this episode, discover how BlueTech and RedSoft navigated high-stakes negotiations shaped by the power of emotional insight. When BlueTech’s John spotted subtle signs of anger in RedSoft’s Sarah, he skillfully addressed her frustrations, opening a path to compromise and collaboration. This recognition of microexpressions transformed a tense exchange into a constructive…

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    Case Study – Leveraging Surprise in Negotiations

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    AUDIO Case Study In this episode, discover how Dynamic Marketing and Creative Concepts turned surprise into opportunity. When Lisa, representing Dynamic, noticed Jack’s astonished expression during a game-changing proposal, she seized the moment to drive innovative solutions and more favorable terms. This spontaneous reaction became the foundation for a collaborative, win-win partnership built on mutual…

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    Case Study – Negotiating with Emotional Intelligence

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    AUDIO Case Study In this episode, explore how Nexus Innovations and Horizon Technologies used emotional intelligence in high-stakes negotiation. When Helen, from Nexus, noticed signs of fear in Horizon’s lead negotiator, she shifted to a compassionate approach, addressing concerns about intellectual property and competition. This empathetic strategy transformed fear into trust, leading to a collaborative…

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    Case Study – Navigating Empathy in Sensitive Conversations

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    AUDIO Case Study In this episode, we delve into how recognizing microexpressions of sadness transformed a high-stakes negotiation between Stellar Innovations and Vertex Technologies. As Sarah and Michael navigated delicate topics, their empathy for subtle cues of sadness led to deeper understanding, tailored solutions, and a strong strategic partnership. Discover how interpreting emotional undertones in…

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    Case Study – Interpreting Happiness in Negotiations

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    AUDIO Case Study In this episode, explore how Emily from Alpha Pharma and David from Omega Meds used the power of happiness microexpressions to secure a groundbreaking agreement. By interpreting subtle cues of genuine joy, they built trust, deepened collaboration, and aligned on key terms in a high-stakes pharmaceutical negotiation. This case study reveals how…

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    Case Study – Leveraging Microexpressions in Negotiations

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    AUDIO Case Study In this episode, dive into the world of negotiation with Sarah and John as they leverage the power of microexpressions to reach a win-win deal between Acme Corporation and Beta Enterprises. Discover how reading unspoken emotions provides strategic advantages, builds trust, and resolves conflicts—all leading to a successful agreement and a foundation…

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    Case Study – Supplier Contract Negotiations

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    AUDIO Case Study In this episode, ABC Corporation navigates critical contract negotiations with key supplier XYZ Components. Learn how ABC employs meticulous concession tracking to guide their strategy, ensuring they meet core objectives while maintaining a strong supplier relationship. By systematically documenting, reviewing, and leveraging concessions—such as pricing adjustments or delivery terms—ABC creates transparency and…

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    Case Study – Vendor Negotiations for Software Integration

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    AUDIO Case Study This episode delves into ABC Solutions’ strategic negotiation with XYZ Technologies for a critical software integration. Discover how ABC uses conditional concessions to secure favorable terms, ensuring their specific needs—such as technical support and timely project milestones—are met. By leveraging well-defined conditions, maintaining flexibility, and planning for long-term success, ABC Solutions achieves…

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    Case Study – Labor Union Negotiations in Manufacturing

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    AUDIO Case Study In this episode, we explore a high-stakes negotiation between management and a labor union at a manufacturing plant, aiming to reach a fair collective bargaining agreement. Learn how management strategically implements gradual concessions, fosters collaboration, and maintains operational efficiency while addressing workers’ concerns. Through careful timing and a phased approach, both parties…

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    Case Study – Vendor Negotiations in Retail

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    AUDIO Case Study In this episode, Sarah, a procurement manager for a large retail chain, negotiates a critical contract renewal with XYZ Electronics. With a focus on securing competitive pricing and ensuring product availability, she strategically manages concessions to achieve favorable terms while maintaining a collaborative partnership. Discover how Sarah’s well-timed offers, value-for-value exchanges, and…

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    Case Study – Real Estate Negotiations

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    AUDIO Case Study In this episode, John, a real estate developer, negotiates the purchase of a prime piece of land from Sarah, the owner. Both aim to meet their goals—John seeking development flexibility and Sarah wanting to preserve the property’s heritage. John strategically manages concessions, proposes creative solutions, and maintains clear communication to build trust….