Showing 157–168 of 304 resultsSorted by latest
AUDIO Discover how subtle nonverbal cues shape professional interactions at corporate events with this compelling case study from a prestigious London conference. Attendees’ posture and body orientation played a crucial role in networking, engagement, and communication. From open, upright stances that invite conversation to closed-off postures signaling disengagement, this study reveals the profound impact of…
AUDIO Enhance customer interactions with Elysium Elegance’s innovative service approach, inspired by Paul Ekman’s research on universal facial expressions. This boutique’s customer service training equips staff to recognize emotions like happiness, sadness, anger, and fear, enabling them to respond with empathy and precision. From fostering warmth with a genuine smile to defusing frustration with calm…
AUDIO Discover the art of negotiation with Iax in this podcast. We explore key communication lines—from strategic power talks to tactical work discussions, and the subtle time-outs and fallback plans. Learn how to navigate these layers for successful negotiations and master the essential skills for achieving favorable outcomes.
AUDIO Join the Iax Podcast as we explore the transformative power of empathy in professional interactions. Discover how active listening, emotional intelligence, and perspective-taking can enhance leadership, collaboration, and client relations. Learn to cultivate empathy for a more productive and respectful work environment.
AUDIO Unlock the power of strategic questioning in negotiations with the Iax Podcast. Learn how to use open-ended and closed-ended questions, read nonverbal cues, and practice active listening to transform your negotiation outcomes. Tune in to master the art of asking the right questions for successful negotiations.
AUDIO Explore the hidden power of back-channels in negotiations with the Iax Podcast. Discover how discreet, informal communications can build trust, uncover shared interests, and resolve impasses. Learn the art of using these subtle strategies effectively to enhance your negotiation outcomes.
AUDIO Join the Negotiation Insights Podcast by Iax for expert strategies and real-world stories that will transform your negotiation skills. Explore distributive, integrative, cooperative, and competitive negotiation styles, and gain insights into cross-cultural, multi-party, and personal negotiations. Master the art of negotiation with proven techniques and actionable advice.
AUDIO In today’s episode of the Iax podcast, we delve into the power dynamics of negotiation. Learn how to leverage authority, resource control, and expertise to your advantage. Explore case studies and practical tips for using your negotiation power effectively to achieve better outcomes and build stronger relationships.
AUDIO In today’s podcast, we explore “The Negotiator’s Storyline: Perfecting Timing, Roles, and Opening Moves.” Discover how to master the art of negotiation by setting the stage with perfect timing, defining roles, and crafting impactful opening moves. Tune in for strategic insights and storytelling tips!
AUDIO In this episode of “Strategic Insights,” we dive into the “Horserace” tactic in negotiations. Discover how creating a competitive environment among suppliers can drive better offers and innovations, while maintaining ethical standards. Learn to leverage competition effectively for superior deals and lasting partnerships.
AUDIO In this episode, sponsored by Iax, we explore “The Art of Saying ‘No’ in Negotiations.” Discover how to assertively decline offers while keeping negotiations on track, use “no” as a strategic tool, and enhance your professional interactions with confidence and clarity. Tune in for essential negotiation skills and insights.
AUDIO In this episode, sponsored by Iax, we explore “The Art of Making Concessions in Negotiations.” Learn strategic tips on when and how to make concessions to advance your negotiation goals, balance give-and-take, and enhance your professional outcomes. Tune in for practical insights and actionable advice.
