Showing 193–204 of 317 resultsSorted by price: high to low
AUDIO Case Study In this engaging episode, Sarah and James navigate the complexities of negotiating a partnership agreement between their businesses. After Sarah presents her terms, James hesitates, fearing that a counter-offer might offend her. Discover how James overcomes his reluctance by clarifying his needs and goals, ultimately leading to a confident and productive negotiation….
AUDIO Case Study In this captivating episode, join entrepreneurs Alice and Bob as they navigate the intricate negotiations of their potential tech startup partnership. With Alice proposing a 60/40 ownership split based on her expertise, tensions rise as they delve into multiple negotiation sessions. Discover how their collaborative approach leads to a balanced 50/50 agreement,…
AUDIO Case Study In this gripping episode, we delve into a high-stakes negotiation standoff between XYZ Solutions and ABC Corporation over a custom ERP system contract. With XYZ’s firm $10 million proposal on the table, ABC expresses concerns about costs, but XYZ remains inflexible, leading to a critical deadlock. Discover how this impasse jeopardizes the…
AUDIO Case Study Join us in this captivating episode as we delve into a high-stakes negotiation between two companies poised to merge for mutual growth. Discover how nonverbal cues, from facial expressions to body language, unveiled hidden emotions and intentions, guiding the negotiation process. Learn how keen observation and contextual interpretation transformed the dialogue, revealing…
AUDIO Case Study In this episode, we explore how a multinational corporation harnessed the power of strategic questioning to successfully negotiate with a potential distributor in a foreign market. Discover how targeted questions unveiled deep insights into the distributor’s motivations, challenged assumptions, and steered critical discussions on pricing and terms. Learn the techniques that fostered…
AUDIO Case Study In this episode, we dive into a fascinating case where a multinational company revolutionized its negotiation strategy by prioritizing follow-up questions with a potential supplier. Discover how this approach deepened understanding, clarified ambiguities, and demonstrated genuine engagement, leading to a more collaborative atmosphere. Learn about the powerful impact of active listening and…
AUDIO Case Study Join us in this episode as we explore how a multinational corporation transformed its workplace by prioritizing active listening! Discover the impact of a comprehensive training program designed to enhance employee engagement and communication. Learn how fostering respect, reducing misunderstandings, and building trust led to increased participation and morale within teams. Tune…
AUDIO Case Study In this episode, discover how a leading retail company’s customer service department transformed its approach by integrating empathy and tone into its questioning techniques! Learn how active listening, careful word choice, and genuine engagement helped build trust and enhance customer satisfaction. Hear about the strategies that created a supportive environment, fostering honest…
AUDIO Case Study Join us in this episode as we explore how a marketing research firm revolutionized its survey effectiveness by prioritizing context and relevance! Discover how tailored questions, active listening, and flexibility during surveys led to deeper participant engagement and richer insights. Learn about the strategies implemented to enhance comprehension and efficiency, resulting in…
AUDIO Case Study Discover how a multinational hospitality chain transformed its customer satisfaction surveys to unlock actionable insights! This episode delves into the importance of clarity and precision in survey questions, ensuring guests provide relevant feedback. Learn how specific inquiries, simple language, and clear definitions improved the quality of responses, allowing the chain to identify…
AUDIO Case Study Join us as we explore how a leading e-commerce platform revolutionized its customer feedback collection process! Discover how the strategic blend of open-ended and closed-ended questions transformed feedback surveys, allowing customers to voice their thoughts and experiences. This episode highlights the benefits of capturing comprehensive insights, fostering engagement, and driving actionable improvements….
AUDIO Case Study In this episode, we dive into how Quantum Systems and Nexus Innovations tackled hidden tensions in a high-stakes negotiation. When Quantum’s James detected subtle contempt from Nexus’s Sarah, he skillfully paused discussions to address her reservations openly. This approach defused underlying disagreements, transforming an atmosphere of disdain into one of mutual respect…
