Active Listening in negotiations

Description

This Skill Bit shows that active listening is pivotal in effective questioning, demonstrating respect, encouraging more comprehensive responses, and reducing miscommunication. Focused attention, non-verbal cues, and feedback show engagement. Delaying judgment and asking clarifying questions enhance understanding, fostering trust and meaningful exchanges. Practicing active listening ensures responses are empathetic and considerate, enriching communication in various contexts for productive and insightful interactions.

Duration approx. 4 Min.

Tier: proficiency