Back-Channels in Negotiations: Building trust and rapport

Description

This Skill Bit shows that unlocking the secrets to successful negotiation lies in building trust and rapport. Delve into the world of back-channel communications, where personal connections flourish, adversarial barriers dissolve, and trust is incrementally nurtured. Through the sharing of confidential information and the flexibility to adapt, back-channels offer a space where misunderstandings are swiftly clarified, pressure is reduced, and commitment is demonstrated. Explore how these informal interactions pave the way for constructive dialogue and mutually beneficial agreements.

Duration approx. 4 Min.

Tier: proficiency