Case study – Back-Channel Negotiations in Labor Dispute Resolution

Description

AUDIO Case Study

In this gripping episode, discover how back-channel negotiations broke a deadlock between a multinational corporation and a labor union over a new collective bargaining agreement. With formal talks stalled, informal discussions behind the scenes allowed both sides to explore creative compromises and understand each other’s true priorities. Free from public pressure, negotiators forged personal connections, brainstormed bold solutions, and ultimately reached an agreement. Tune in to learn how back-channels can transform even the toughest negotiations into successful outcomes!