Effective Communication, Emotional Management and Conflict Resolution in Negotiations

Description

This Skill Bit emphasizes that advanced negotiation requires mastering effective communication, emotional intelligence, and problem-solving to navigate challenges like conflicts and deadlocks. Clear articulation of one’s position, active listening, and strategic questioning are essential for gathering information and fostering mutual understanding. These skills, combined with empathy and strategic acumen, enable professionals to build rapport, overcome obstacles, and achieve successful outcomes in complex negotiation scenarios.

Duration approx. 4 Min.

Tier: proficiency