Harmony of Messages in Non-Verbal Communication in Negotiations

Description

This Skill Bit shows that “Harmony of Messages” underscores the necessity for alignment between verbal and nonverbal cues to ensure communication efficacy. This congruence fosters credibility, reduces misunderstandings, and deepens emotional connections. Discrepancies, like saying “I’m fine” with a frown, can erode trust. Strategies such as self-awareness and adaptability aid in maintaining congruence, vital for clear and authentic communication. Understanding and practicing congruent communication enhance relationships and outcomes, fostering trust and mutual understanding.

Duration approx. 4 Min.

Tier: proficiency