Managed listening in negotiations

Description

This Skill Bit emphasizes the importance of managed listening in passive negotiations, highlighting the role of focused attention, avoiding interruptions, and using active listening techniques. By identifying the underlying interests of the other party, negotiators can gain deeper insights into their position, foster a cooperative environment, and build rapport. This approach not only enhances communication but also paves the way for more productive discussions and the development of solutions that meet both parties’ needs, leading to more successful negotiation outcomes.

Duration approx. 5 Min.

Tier: proficiency