Managing Emotional Responses in Negotiations

Description

This Skill Bit highlights the emotional nature of negotiations and underscores the importance of managing emotions effectively. Emotional intelligence, emotion management techniques, and empathy play a critical role in helping negotiators remain composed and focused. These skills allow professionals to understand and navigate heightened emotions while staying rational, which is essential for making sound decisions and fostering productive, empathetic communication in high-stakes negotiations.

Duration approx. 3 Min.

Tier: proficiency