Observers job description in negotiations

Description

This Skill Bit shows that the negotiation observer is a fly on the wall, providing an unbiased perspective. They analyze the negotiation dynamics, communication styles, and tactics used by both sides. Afterward, they give feedback to the team, including emotional and psychological insights, to help improve future strategies. They also document best practices and learnings for the team.

Duration approx. 5 Min.

Tier: proficiency