Strategic Contract Management in Service-Level Agreements
Skill Bit

Strategic Contract Management in Service-Level Agreements

€ 10.00

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Description

This Skill Bit shows that Service-Level Agreements (SLAs) set clear, measurable performance expectations between providers and customers, ensuring accountability, enhancing service quality, and promoting continuous improvement through agreed-upon metrics and regular evaluations.

Duration approx. 6 Min.

Tier: basics

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