Understanding Non-Verbal Communication in Negotiations

Description

This Skill Bit shows, that nonverbal communication, encompassing body language, gestures, and tone of voice, often carries the true essence of messages, surpassing mere words. Congruence between verbal and nonverbal cues is vital for clarity and trust in communication. Elements like facial expressions, posture, eye contact, and personal space convey emotions and intentions universally. However, cultural variations necessitate sensitivity to diverse nonverbal cues. Proficiency in decoding and utilizing these cues enhances communication, fostering deeper connections and understanding across contexts.

Duration approx. 5 Min.

Tier: proficiency