Negotiations Soft Skills

The Power of Congruence: Why Your Body Language Matters

Effective communication goes beyond just words. It’s about ensuring your entire message, verbal and nonverbal, aligns seamlessly. This concept, known as “congruence,” is critical for building trust, preventing misunderstandings, and creating genuine connections. Why Congruence Matters Imagine someone says they’re excited about…

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Don’t Let Fatigue Cloud Your Judgment: Protecting Yourself in Negotiations

Negotiations can be stressful, and sometimes the other side might try to take advantage of that. This tactic, exploiting fatigue or weakness, involves pushing for concessions when you’re tired, stressed, or pressured for time. Here’s how to recognize it and protect yourself….

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The Art of the Strategic Question: Unlocking Deeper Insights and Driving Results

Ever feel like your conversations lack focus or direction? Strategic questioning can be your game-changer! It’s the art of crafting questions to achieve specific goals, from gathering hidden insights to driving innovation. Why Strategic Questions Matter Mastering the…