“AUDIO Case Study – Contract Lessons from Kásler vs Jelzálogbank on Unfair Terms in Consumer Contracts” has been added to your basket.
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AUDIO Discover how the subtle dynamics of personal space, or proxemics, impact collaboration at Global Dynamics Inc., a leading multinational corporation in Singapore. This case study explores cultural variations in spatial preferences, where employees from Latin American and Middle Eastern backgrounds value close proximity, while North American and Northern European colleagues prefer more personal space….
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Audio
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AUDIO Explore the pivotal role of eye contact in international business negotiations with this insightful case study from a joint venture agreement in Shanghai. Cultural differences between American and Japanese executives led to misunderstandings—Americans viewed the lack of eye contact as disinterest, while the Japanese found sustained eye contact confrontational. Through empathy and adaptability, negotiators…
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Audio
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AUDIO Discover how subtle nonverbal cues shape professional interactions at corporate events with this compelling case study from a prestigious London conference. Attendees’ posture and body orientation played a crucial role in networking, engagement, and communication. From open, upright stances that invite conversation to closed-off postures signaling disengagement, this study reveals the profound impact of…
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Audio
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AUDIO Enhance customer interactions with Elysium Elegance’s innovative service approach, inspired by Paul Ekman’s research on universal facial expressions. This boutique’s customer service training equips staff to recognize emotions like happiness, sadness, anger, and fear, enabling them to respond with empathy and precision. From fostering warmth with a genuine smile to defusing frustration with calm…
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Audio
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AUDIO Unlock the power of congruent communication with XYZ Consulting’s Leadership Communication Workshop. This two-day training equips mid-level managers with essential skills to harmonize verbal and nonverbal cues, building credibility and trust within teams. Through interactive role-playing, video analysis, and cultural adaptability exercises, participants develop the self-awareness needed to prevent misunderstandings and lead authentically. Enhance…
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Audio
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In this episode, we explore the landmark case of Peevyhouse v. Garland Coal & Mining Co. (1963), a case that addresses the issue of damages for breach of contract and introduces the principle of economic waste. This ruling established that when the cost of fulfilling a specific contractual obligation is economically unreasonable, damages may be…
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Audio
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In this episode, we explore the seminal case of Lucy v. Zehmer (1954) and its impact on contract law, particularly the objective theory of contracts. This case clarifies that a contract is formed based on the outward expressions and actions of the parties, rather than their hidden intentions. For contract managers, this principle is crucial…
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Audio
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In this episode, we explore Kásler v. OTP Jelzálogbank (2014), a European Union case that addresses unfair terms in consumer contracts. This landmark ruling by the European Court of Justice emphasized that terms in contracts can be struck down if they create a significant imbalance between the rights of the parties. For contract managers, especially…
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Audio
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In this episode, we explore Chevron U.S.A., Inc. v. Natural Resources Defense Council, Inc. (1984), a landmark case in administrative law with significant implications for contract interpretation in regulated industries. The case established the Chevron deference, where courts defer to regulatory agencies’ interpretations of ambiguous federal statutes. For contract managers in highly regulated industries, this…
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Audio
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In this episode, we explore the landmark case of Hawkins v. McGee (1929) and its critical implications for contract management. Known for the famous “Hairy Hand” ruling, this case highlights key lessons in expectation damages, the risks of over-promising, and the importance of clarity in contract terms. Whether you’re managing service agreements, business transactions, or…
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Audio
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In this episode, we explore the influential case of Hadley v. Baxendale (1854) and its crucial implications for contract management. This case established the principle of foreseeability of damages, which remains a cornerstone in determining the scope of damages recoverable in breach of contract cases. Whether you’re handling service agreements, logistics contracts, or business transactions,…
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Audio
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In this episode, we explore the influential case of Eastern Air Lines, Inc. v. Gulf Oil Corp. (1975), which highlights the importance of good faith in requirements contracts under the Uniform Commercial Code (UCC). This case clarifies the expectations and obligations when one party agrees to supply all of the other party’s needs. For contract…
