Understanding Back-channels in Negotiations

Description

This Skill Bit shows that Back-channels in negotiations offer indirect pathways for communication, supplementing formal channels. Informal and discreet, they facilitate understanding, explore alternatives, and resolve impasses. These channels foster confidentiality, trust-building, and idea-testing, often utilizing intermediaries for effective communication. Back-channels provide flexibility and a less confrontational atmosphere, crucial for sensitive topics and deadlock resolution, ultimately enhancing the negotiation process beyond formalities.

Duration approx. 4 Min.

Tier: proficiency